National Operations Manager

Job description

Lead Operations. Drive Performance. Scale Nationally. Holloway Removals & Storage is a fast-growing, customer-focused business delivering premium moving and storage solutions across Australia. We’re looking for a National Operations Manager to take full ownership of our operational performance, lead from the front, and drive consistency, efficiency, and growth across all locations. This is not a back-office role — this is for a hands-on leader who thrives in fast-paced environments and knows how to get the best out of people, systems, and processes. About the Role: As our National Operations Manager, you will oversee end-to-end operations across multiple branches, ensuring service excellence, operational efficiency, and strong team performance. You’ll work closely with leadership to execute strategy while being deeply involved in the day-to-day running of the business. Key Responsibilities: - Lead and manage national operations across all sites - Drive operational efficiency, cost control, and service delivery standards - Oversee scheduling, fleet utilisation, and resource planning - Implement and improve systems, processes, and KPIs - Build, lead, and develop high-performing teams...