Operations Manager (Events, Catering & Guest Experience) – Family Entertainment Center

Job description

Operations Manager Scene 75 – Dayton, OH: Full-Time | Salary: Lead the Fun. Elevate the Experience. Build Something Memorable . At Five Star Parks & Attractions , we don’t just run entertainment centers—we create unforgettable experiences. From birthday parties to large group events, every visit is a chance to deliver energy, excitement, and lasting memories. We’re looking for a high-energy Operations Manager focused on Groups & Parties to lead a dynamic team and take our guest experience to the next level. If you thrive in fast-paced environments, love hospitality, and have a background in catering, events, or food service management , this is your opportunity to shine. Key Responsibilities: - Lead daily operations for group events, parties, and high-volume guest experiences - Manage and develop a team of 15–50+ employees (customer service, attractions, and food & beverage staff) - Oversee event execution, catering coordination, and guest satisfaction - Ensure excellent service standards across hospitality, food service, and attractions - Handle scheduling, staffing, and operational efficiency - Maintain safety, cleanliness, and compliance standards - Support special events, holid...