Garnishment Intake & Processing Specialist (Hybrid)

Job description

Overview: ***This position is available as a hybrid position in our Wilmington, DE office.*** Processes garnishment orders, liens, tax levies, and other court orders (collectively “legal orders”) served on the organization’s core retail, prepaid, and debit businesses. The role supports both the intake and logging of incoming legal orders and the processing and fulfillment of assigned legal orders. In addition, the position tracks, researches, analyzes, and coordinates responses to legal orders and communicates with agencies, courts, and attorneys regarding legal order status, including responding to and returning inquiries as appropriate. Responsibilities: Essential Functions: - Receives, reviews, and logs incoming garnishment orders, liens, levies, and other legal order attachments into the appropriate tracking systems to ensure accurate and timely intake. - Processes garnishment orders, liens, levies, and other legal order attachments received from courts, child support agencies, and governments agencies. - Ensures timely progression of legal orders by tracking each stage from intake through closure in accordance with department processes and procedures. - Communicates with attor...