Housekeeping Supervisor

Job description

Overview Opportunity: Housekeeping Supervisor: Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met. Your Growth Path: Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager Your Focus: - Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. - Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.) - Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly. - Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. - Issue cleaning supplies and equipment to associates. - On occasion, clean rooms or assist staff with cleaning rooms. - Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors. - Supervise laundry employees, if applicable. - Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staf...