Senior Network Solutions Support Technician

Job description

Be Yourself. Build Your Career. Be Exceptional Together. At Werner, we’re more than an electrical distributor — we’re a community that empowers people to grow, innovate, and truly make a difference. Our culture celebrates individuality, encourages creativity, and values each person’s voice; creating a space where you can be yourself, connect with others, and build a meaningful career. We believe in balance and flexibility, so you can thrive both professionally and personally. Together, we can make an impact and build something exceptional for our customers, families, communities, and each other. Essential Functions: intellectual property. - Install, configure, and maintain network hardware (routers, switches, firewalls, wireless access points). - Monitor network performance and troubleshoot connectivity issues. - Provide Tier 2 support for network-related incidents; escalate issues as appropriate. (add to this) - Maintain accurate documentation of configurations and procedures for customer and internal teams. - Assist with network upgrades and patch management. - Exhibit a working knowledge of network security best practices and work diligently to protect our customer’s - Respond p...