GSD RO Customer Care Agent with German - KSC Endkunden

Job description

At Allianz, we're not just about insurance – we're about making an impact. As a global leader in insurance and financial services, we help people and businesses grow while offering a fun, supportive environment where everyone thrives. If you're passionate about providing exceptional service and want to grow your career, come join us! What You'll Be Doing: - Customer Support: Handle both back-office and front-office support, helping our customers get the answers they need. - Claims Processing: Review and process travel claims quickly and accurately, following company guidelines. - Follow-ups: Investigate claims and ensure timely follow-up for a top-notch customer experience. - Meet Targets: Hit personal and team productivity and quality goals every month. - Teamwork: Work closely with internal teams to solve issues and provide solutions. - Additional Tasks: Assist with other duties as needed. What We’re Looking For: - Fluent in German (C1) and English (min. B2). - Experience: 1-2 years in a similar role is a plus. - Problem-Solver: You know how to find solutions and tackle challenges head-on. - Quick Thinker: You can handle a high volume of work and meet deadlines. - Independent Wor...