Wax Specialist

Job description

Position Summary: The Wax Specialist is a licensed service professional who delivers high-quality body hair removal services while creating a warm, comfortable, and welcoming experience for every guest. As an expert in skin and waxing services, the Wax Specialist plays a key role in driving guest retention, product sales, and overall business performance. This role requires a passion for skincare, a commitment to hygiene and safety, and a strong focus on delivering exceptional guest experiences aligned with established standards. Essential Responsibilities and Duties: Guest Experience & Service Standards: - Greet every guest with professionalism, warmth, and enthusiasm. - Perform waxing services in accordance with established protocols, timing standards, and licensing requirements. - Educate guests on post-wax care, product recommendations, service frequency, and package savings opportunities. - Build strong relationships with guests to encourage repeat visits. Sales & Goal Achievement: - Consistently achieve or exceed individual service sales, rebooking, and product sales goals while contributing to overall business performance targets. - Leverage product knowledge and consultativ...