Cocktail Server FT
Cherokee Nation Businesses · US
PRIMARY PURPOSE: As a Cocktail Server, you will be responsible for excellent customer service by delivering food and alcoholic beverages throughout the casin...
Job description
PRIMARY PURPOSE: As a Cocktail Server, you will be responsible for excellent customer service by delivering food and alcoholic beverages throughout the casino ensuring an exceptional guest experience. Position: Hourly, Full-time: Location: Gold Strike Casino PRINCIPAL DUTIES AND RESPONSIBILITIES: - Take orders and serve food and drinks efficiently and accurately in the work area as applicable. - Place orders, garnish, and serve cocktails to guests. - Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections available. - Knowledge of hotel services, features, local attractions, and activities to respond to guest inquiries accurately. - Perform opening and closing duties based upon shift assignment including folding/stacking cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect the cleanliness and condition of assigned station and service areas; rectify any deficiencies. - Resolve guest complaints within the scope of authority; otherwise, refer the matter to management, and/or notify the supervisor and/or Security of all unusual events, circumstances, missing items, or alleged...