Junior Business Analyst

Job description

Description Join a Team That Runs on Data, Process, and Execution At ENCON Heating & A/C, we don’t just install and service HVAC systems—we build systems and processes that drive a high-performing operation. We’re looking for a Junior Business Analyst to help us improve how our business runs day-to-day by working at the intersection of operations, data, and technology . If you enjoy solving problems, working with data, and making a real impact on how a business operates—from the office to the field—this role is for you. What You’ll Do: You’ll play a hands-on role in improving how our teams operate by supporting systems, processes, and data across the organization. This is a Connecticut based role, no relocation offered. Analyze & Improve Processes: - Evaluate current workflows to identify inefficiencies and areas for improvement - Document and map business processes across service, install, sales, and accounting - Help implement improvements that make work faster, easier, and more accurate Support Core Business Systems: - Provide day-to-day support for platforms like ServiceTitan (preferred experience) - Troubleshoot user issues and help resolve system-related challenges - Assist w...