Senior CRM Manager
Nothing · London, England, GB
About Nothing Nothing exists to make tech feel exciting again. We’re building a different kind of technology company, one that puts design, emotion, and huma...
Job description
About Nothing Nothing exists to make tech feel exciting again. We’re building a different kind of technology company, one that puts design, emotion, and human creativity at the heart of everything we do. From the way our products look and feel to how we communicate and show up in culture, we believe technology should make you feel something. Founded in London in 2020, we’ve grown from idea to global challenger in just a few years. Backed by GV (Google Ventures), EQT Ventures, and C Ventures, and investors like Tony Fadell (iPod), Casey Neistat, and Kevin Lin (Twitch), we’re now sold in 40+ markets with millions of users worldwide. About the Team: DTC at Nothing is where the brand meets the bottom line. We run direct commerce globally, owning the customer relationship from first click to repeat purchase. CRM has grown fast: a strong subscriber base, an engaged audience, and a channel ready for its next chapter. That chapter is commercial. Revenue, retention, and lifetime value at the centre. A lifecycle programme built from scratch. And a content strategy worthy of the brand. What You'll Do: Set the global CRM strategy with revenue, retention, and LTV as the headline metrics; email...