AVP, Client Consulting
Jackson · Nashville, Tennessee, US
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose The AVP, Client Consulting is responsible for leading a tea...
Job description
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose: The AVP, Client Consulting is responsible for leading a team that provides education, guidance, and support to members of an affinity group interested in purchasing annuities. This individual will establish and manage the operational framework for a new client consulting team, ensuring a high-quality, compliant, and service-oriented experience for members. The AVP will collaborate with sales leadership, marketing, compliance, and technology partners to develop and refine processes that facilitate annuity sales and deliver an exceptional client experience. Essential Responsibilities: - Manages staff; has overall accountability for personnel actions including hiring, performance management, compensation, training and development, discipline, and termination. - Supports the development and implementation of the client consulting program, including contributing to the design of service models, processes, and tools to support annuity education and sales for affinity group members. - Collaborates closely with sales management to ensure the team is appropriately staffed and equipped to meet...