New Partner Experience Team Lead - Italian Speaker

Job description

New Partner Experience Team Lead - Italian Speaker Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for an New Partner Experience Team Leader to join our Manchester team. In this role, you’ll lead a team of Italian-speaking New Partner Experience agents, guiding them to get new restaurants running on Deliveroo and helping them scale their order volume from day one. What You’ll Be Doing: You’ll be joining the SMB (Small & Medium Business) team. Reporting to the EU Head of New Partner Experience, you’ll be responsible for the daily success of our onboarding operations for the Italian market, ensuring our partners are set up for long-term growth. Here’s what your day-t...