After Sales Order & Tender manager
Hitachi Energy Sweden AB · Dalarnas län, SE
The opportunity After Sales Order & Tender manager your work focuses on face-to-face and/or remote deliveries to new or existing customers around the world....
Job description
The opportunity After Sales Order & Tender manager your work focuses on face-to-face and/or remote deliveries to new or existing customers around the world. You assess customer needs and suggest appropriate products, services, and solutions. In this position you also provide customer service and support in the form of information on products, price and resolutions related to issues related to billing, shipping, delivery, complaints, etc. You are the contact person towards our After Sales teams around the world and, on their request, calculate tenders, deliver orders and together with engineers from GI-Vales validate and present system solutions in line with the request and present the offer/tender to our customers. To do the above, contact with SCM and other stakeholders is needed. With a strong team spirit within the GI-valves family Sales and Order department create close collaboration with our customers and stakeholders. We focus on ensuring the customer's needs, building sustainable relationships and finding technical solutions that truly make a difference for the customers - Martina Dufström, Global Manager for Sales & Order How youll make an impact Prepare and deliver commerc...