Technical Support Specialist - Underground Electrical Trade

Job description

For this role, we offer: - Excellent salary package - Company vehicle - Opportunities for overtime - Support and development from experienced Senior Technical Support Specialists through ongoing mentoring and training About the role: The Technical Support Specialist will be responsible for providing on-site support to customers while ensuring optimal performance and maintenance of the HBT product line. Additionally providing detailed performance data and reporting back to HBT to assist in continuous product improvement and reliability initiatives and projects. You will be assessing, maintaining and supporting HBT equipment on customer sites, particularly in underground mining environments. You will leverage your technical expertise to audit, repair/replace components and provide guidance on HBT equipment. You will also directly monitor the equipment in production and provide technical equipment and productivity improvement recommendations to customers that will enhance the performance and reliability of the HBT equipment. The Technical Support Specialist's key responsibilities include: - Perform service tasks, identifying/resolving technical problems and making analysis through ons...