Operations Service Delivery Manager
Element Critical · Austin, Texas, US
Element Critical provides hybrid infrastructure solutions in an expanding portfolio of data center facilities across the country .
Job description
Element Critical provides hybrid infrastructure solutions in an expanding portfolio of data center facilities across the country . Our mission is to meet the diverse needs of today’s business and technology leaders by delivering superior service and product offerings, cultivating trusted relationships with our customers, and motivating and enabling our employees . This is an opportunity to get involved near the ground level and grow exponentially with a company that is poised to execute. Come join our team! OVERVIEW: Department: Customer Operations: FLSA Status: Exempt: Job Location: Austin, TX: Reports to: Operations Site Manager: Element Critical is seeking to add an Operations Service Delivery Manager who aligns with our company values of accountability, integrity, grit, and problem-solving. We are seeking an experienced Operations Service Delivery Manager to oversee and manage data center service delivery operations. This role includes leading service order fulfillment, coordinating customer deployments, managing infrastructure installations, and ensuring accurate inventory and documentation. The ideal candidate will bring strong leadership, technical expertise, and a proven tr...