Patient Service Rep - Key Whitman Eye Center, Dallas

Job description

Now Hiring: Key Whitman Eye Center - Dallas, TX JOB TITLE: Patient Service Representative: POSITION SUMMARY: The Patient Service Representative handles inbound and outbound calls in a timely and effective manner. The position will promote the business processes and support a standard of excellent patient care relating to innovative and superior vision correction care ESSENTIAL DUITIES AND RESPONSIBILITIES: The essential functions include, but are not limited to the following: - Addresses patient inquiries and concerns about appointment scheduling, company services, insurance coverage and payment methods - Gathers relevant information based on qualifying questions of patients to determine priority of need and proper place of treatment - Participates in the recall of patients who have been inactive for an interval established by the Director of Patient Services - Works with supervisor to ensure goals are being met such as scheduling and patient satisfaction - Counsels patients and answers questions related to procedures and/or billing on an as needed basis - Creates and provides a positive, accountable and inspired work environment for others Benefits: Equal Employment Opportunity &...