Business Analyst & Process Owner

Job description

Our Offer As the process owner for the onboarding, access requests and user enablement within a major A&D client, you will be responsible for taking an established process to the next level through data analytics, process improvement, and implementation of auto-reporting tools. You will serve as a process owner, managing stakeholder relationships and driving continuous improvement initiatives. Your role: If you've had any experience with the below, please apply. - Proactively managing the process alongside the Service Now team. - Managing escalations regarding onboarding, access requests and user enablement. - Analysing process data to identify trends, inefficiencies, and opportunities for improvement. - Building and maintaining relationships with a wide range of stakeholders, addressing their needs promptly and effectively. Long Description: If any of the below sounds like you, please apply. What you'll love about working here Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who - Proven experience as a Business A...