Account Manager II - Business

Job description

Pay Range: $22.80 - $31.91 Under limited supervision, performs customer service, sales and management of assigned small business and middle market accounts. Serves as the customer's advocate between the customer and carrier regarding insurance coverage. Collaborates with Business Development Manager and/or Producer to identify potential coverage gaps and recommends best offering to customer and/or Business Development Manager/Producer. Adheres to department procedures and guides to ensure accurate responses and customer satisfaction. Some degree of travel may be necessary. Education and Experience: - Associate degree and 4-years relevant work experience or equivalent combination of education and experience required - Bachelor degree preferred - Property & Casualty Broker's license and/or Life, Accident, and Health license or ability to obtain within 6 months of hire Skills and Abilities: - Demonstrated excellent verbal and business writing skills; ability to effectively handle diverse customers and to express empathy and concern; - Proficient in ability to analyze varied data, research problems and make sound decisions using own judgement, manuals, and available resources; - Demons...