Lead Engagement Manager, Professional Servics - Digital Native Business (DNB)

Job description

CSQ227R81: The Lead Engagement Manager delivers measurable impact for our Digital Native Business (DNB) customers as well as at the Business Unit (BU) or Regional team level in the Professional Services organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments. The impact you will have: - Regional Impact: Drive excellence at the BU/Region level, contributing to team-level booking targets and consumption goals. - Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries. - Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects. - Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings. - Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements. What we look for: - 10+ years of leadership experience in Professional Services. - Expert-level understanding of PS&T offe...