Transportation Services Agent - Part time

Job description

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES ? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider. The Transportation Services Agent provides exceptional customer service to both internal and external customers via phone and email. This role requires an in-depth understanding of company services and the ability to effectively communicate concerns within the department. The Agent will handle high volumes of emails and calls. Primary Responsibilities: - Respond to customer inquiries via phone and email, providing information on domestic and international rate estimates, pickup scheduling, service times, shipment tracking, claim statuses, ac...