VIP Services and Community Team Member

Job description

POSITION SUMMARY: This role supports activating key Sheraton public space features and programming including the Community Table, Studios, Booths, and the Coffee Bar & More. Specifically, this may include providing guests with access to workspaces, verifying their technical support needs are met, ensuring access to food & beverage, and any other ad-hoc services through seamless coordination with other departments and functions. Tasks also include responding to guest’s requests for professional services (e.g., print shops, graphic designers) by leveraging the property’s Community Management databases, or identifying appropriate providers. This role supports the staffing of events or programming planned in the public space by the Community Management Team. All of these tasks serve to facilitate peak performance and achievement of our guest’s work goals while staying with us. Further, this position aims to elevate and deliver personalized service to guests with a community mindset – all critically important to the values of the Sheraton brand. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies...