Bingo Host-Part Time (Harrah's Ak-Chin Casino)

Job description

Responsible for Bingo floor Sales, Cashiering, Prize master, and Caller while providing superior guest service. Upbeat personality for all interactions with guests and fellow employees. Proactive in anticipating customer needs by continually searching for hands and customers in need of service. Handle customer disputes to ensure that all guests have an enjoyable experience. Become familiar with all guests, remembering names and little facts. Possesses strong money handling skills in selling paper and paying off winners including providing correct change using mental math. Knowledge of documentation required in transactions. Possesses a thorough working knowledge of the various Bingo games and equipment. Basic knowledge of other services and games offered at this property. Knowledge of department policies and procedures including those pertaining to Federal and Regulatory laws and department guidelines. Exercises appropriate discretion in identifying situations that require management attention. Knowledge of calendar and special promotions and the ability to communicate them to the Bingo guests through one-on-one interactions and announcements. Coordinates with Bingo Supervisor and...