Associate Customer Success Manager

Job description

About Checkr Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Kia, Kimpton, McDonalds, and Netflix. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company . As an Associate Customer Success Manager on our Mid-Market Scale team , you will be responsible for driving customer retention and growth by ensuring that our customers are engaged and leveraging the full value of the Checkr solution. This role serves as a vital growth engine for our Customer Success organization, designed to develop the talent that feeds our Mid-Market Relationship, Enterprise, and Strategic CSM teams. In this role, you will work alongside an elite team of CSMs that succeeds through collaboration, grit, and constant improvement to manage our pooled customer segment as a collective team. In this model, the success of the cu...