Community Relations Coordinator
The Bristal Assisted Living · East Meadow, New York, US
Responsible for assisting the Director of Community Relations in maintaining maximum occupancy of the community and, when fully occupied, developing a waitin...
Job description
Responsible for assisting the Director of Community Relations in maintaining maximum occupancy of the community and, when fully occupied, developing a waiting list of future Residents. Maintain accurate records in the database for easy access and reporting. Ensure that The Bristal’s reputation is well presented within the community. Full Time and Part Time schedules include one weekend shift per week - Sunday to Thursday or Tuesday to Saturday schedule QUALIFICATIONS: - Greet all visitors in a warm, friendly manner. - Answer telephones in a professional manner with the objective to obtain the most information about the caller. Terminating a call without getting critical marketing information is an unacceptable call. Marketing calls may be recorded for quality review. - Team with the Director of Community Relations and the Executive Director to create an effective resident referral program, which turns referrals to residents. - Takes prospective Residents and/or families on a tour of the Facility. - Understand the REPS system and maintain active prospects database. - Liaison between the Bristal and community referral sources. - Regular follow up with prospective residents, making a...