Workers' Compensation Admin

Job description

Overview The Workers’ Compensation Administrator is responsible for administering and coordinating all workers’ compensation claims across the organization. This role manages the full lifecycle of workplace injury reporting, claims administration, return-to-work coordination, and communication with insurance carriers, claims adjusters, and operational leadership. Working within the Risk Management team, this role ensures timely reporting, regulatory compliance across multiple states, and effective claim management while supporting injured teammates and facilitating appropriate return-to-work outcomes. The Worker’s Compensation Administrator provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service. Responsibilities: Receive and document reports of workplace injuries and incidents. · Submit First Report of Injury (FROI) documentation to the workers’ compensation carrier in accordance with state reporting requirements. · Serve as the primary liaison with the insurance carrier and claims adjusters. · Maintain ac...