Technology Operations Manager - Trading Support

Job description

About this role: Wells Fargo is seeking a Technology Operations Manager - Trading Support . In this role, you will: - ​ Manage and develop team of individual contributors with low to moderate complexity and risk in Technology Operations - Manage the operational outcomes of key IT services delivered by network services and operations, database services, infrastructure services including server and storage services - Identify and recommend opportunities for technology operations process improvement and development - Leverage metrics to support infrastructure associated with applications that are highly automated, and latency sensitive, client facing and internal applications consumed by the Business - Leverage enterprise tools to digitize work-flows as appropriate, asset and configuration management, metrics and measurement of services including availability SLAs, OLAs, mean time to recovery, repeat incidents and issues - Instill repeatable processes that consistently meet SLAs and OLAs - Manage backups, recovery and ensure recovery includes periodic tests to ensure business continuity - Work with IT risk management, compliance and all lines of defense, including Audit, to ensure pla...