Inventory Technician I

Job description

What this Job Entails: Inventory Technicians are responsible for providing the Astreya user experience. With duties from order tracking, accessories management, managing customer service, hardware and accessory deployment to front line users, conference room maintenance, and behind the scenes user setup, Inventory Technicians enable over 70,000 staff around the globe. This is an introductory role to IT services, but plays an important role in how Astreya is represented to our clients. Scope: Follows established procedures on routine work Requires detailed instructions: Your Daily Roles and Responsibilities: Daily on-site inventory and asset management, client’s conference room preventative maintenance, and e-recycling Ensure client users access to equipment in good working order Support a complex and fast paced environment focused on video conference rooms with outstanding and timely attention to customer satisfaction Work cooperatively with on-site teammates, as assignment requires Ensure audio and visual quality, promptly troubleshoot any issues that arise and handle any requests from meeting attendees. Deploy and recover laptop and desktop images Perform responsive face-to-face...