UX Researcher

Job description

Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch - Reinvent yourself: At Bosch, you will evolve. - Discover new directions: At Bosch, you will find your place. - Balance your life: At Bosch, your job matches your lifestyle. - Celebrate success: At Bosch, we celebrate you. - Be yourself: At Bosch, we value values. - Shape tomorrow: At Bosch, you change lives. Job Description: Research expert responsible for driving Voice of Customer initiatives across all customer-facing products and experiences. The role ensures customer perspectives are captured through interviews, usability testing, and qualitative research, and findings are translated into actionable insights. Responsibilities include developing personas, journey maps, service blueprints, and executive-ready reports that guide product design, software usabili...