Customer Service Representative

Job description

It’s a great time to join the City of Boulder! Application Deadline: April 24, 2026 Compensation Details: Full Pay Range 21.01 - 29.40 Generally, the hiring range is from the minimum up to 80% of the range.This is a full-time hourly position. Scheduled Weekly Hours: 40 Benefit Eligibility Group: Seasonal Max Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job. Job Description Summary: Under general direction, provides administrative and technical support to the Open Space & Mountain Parks (OSMP) department around customer service goals. This position supports the implementation of internal and external customer service policies, procedures, processes, and initiatives. Provides support to key stakeholders with the goal of efficiently and effectively delivering solutions to customers. Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer service and administrative support to the public and department staff. Provides excellent service to internal and external customers. Listens to questions and concerns, evaluates issues and possible solutions, helps resolve problems when appropriate....