Director, Patient Revenue Operations & Conversions - Aurora

Job description

Position Summary The Director, Patient Revenue Operations & Conversion owns the operational engine that turns patient demand into completed appointments and realized revenue. Bridging marketing, sales, and operations, this role oversees end-to-end performance of the patient revenue lifecycle — from first patient contact through appointment booking, attendance, and follow-through — ensuring efficient operations, high-quality service, and measurable commercial outcomes. Corporate Office: Aurora, IL – Hybrid Schedule with two remote days Salary: $157,600 to $180,000: Your role at AudioNova: This is a strategically critical, revenue- and patient-outcomes–driving leadership role at the center of AudioNova’s US growth ambition. With full decision rights across staffing, incentives, scripts, technology, and operating model design, this role will build and scale the patient-facing teams, systems, and processes required to convert patient demand into completed appointments, maximize operational performance, and drive revenue growth. Key Responsibilities: Revenue & Funnel Ownership: - Own enterprise performance across the patient revenue funnel, including appointment conversion, show rate, c...