Onsite Coordinator

Job description

Opportunity at CIBT: Our Onsite Coordinator is responsible for helping Onsite employees to successfully obtain a business visa, passport, and other travel documents. A key part of the role is to liaise directly with employees, understanding their situation and ensuring the appropriate solutions. Onsite Coordinators use their expertise to provide prompt, high quality tailored concierge advice and guidance based on individual needs and in a smooth and stress-free manner. This position requires a self-motivated and self-disciplined individual who has the ability to work on their own with indirect supervision. This position requires a person who is highly skilled in customer service techniques and who displays characteristics of being flexible and adaptable. This person must be able to resolve issues in a professional and expedient manner, while keeping both the interest of the client and the interest of CIBT, in mind. This person will maintain loyalty to CIBT’s policies and procedures while adhering to the culture of the Onsite client. This person is solely responsible for providing accurate information pertaining to visa and passport requirements, to all employees of the Onsite clien...