Credit and Collections Representative

Job description

Some of what you will do: Responsible and accountable for collection activity, credit analysis and assessment of risk with credit accounts. Additional responsibilities include relationship management, negotiation, reporting and improved communication. Specifically, You Will: - Collect and follow up aged accounts receivable, monitor payment trends and carry out corrective measures for overdue accounts as required. - Ensure the customer operates and maintains the credit account within terms and conditions of sale/service or contract. - Serve as the contact/liaison for the assigned account portfolio. - Review/recommend credit limits to increase/decrease, suspend/reinstate credit privileges Communicate/escalate credit concerns as required with accounts that present credit risk/loss, require credit hold or third-party collection. - Maintain detailed collection/credit system notes for all account activity and maintains credit history files. - Coordinate timely resolve with Customer Care, Sales and/or Operations for account issues that may include but are not limited to, disputed deliveries, returns and credits. Some of what you need: - Post Secondary Education. - University Degree or Col...