Servicing Ops Manager- Document Custodian

Job description

Job Summary The Mortgage Document Custody Manager is responsible for the oversight, control, and compliance of mortgage collateral documents for loans serviced and/or owned by the bank. This role ensures adherence to Government-Sponsored Enterprises (GSE’s) investor requirements, internal policies, and regulatory standards across document custody operations, including collateral intake, certification, transfers of servicing and custody, lien releases, and audit readiness. The ideal candidate brings deep expertise in Mortgage Document Custody, GSE guidelines, servicing operations, and risk management, with a strong focus on control execution and operational excellence. Key Responsibilities: Document Custody & Investor Compliance: - Oversee day‑to‑day Mortgage Document Custody operations, including receipt, certification, storage, tracking, and release of original Notes, Mortgages, Assignments, and ancillary documents. - Ensure compliance with Freddie Mac, Fannie Mae, and Ginnie Mae document custody and servicing requirements, including Seller/Servicer Guides and custody handbooks. - Manage processes related to Transfers of Servicing and Transfers of Custody, including execution and...