Tennis Concierge

Job description

At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: The Tennis Concierge delivers outstanding customer service with a technical focus, creating a unique experience for tennis enthusiasts of all skill levels. This role leverages a passion for tennis, personal experiences, and in-depth knowledge of the game to offer tailored product recommendations that meet athletes' needs. Additionally, the Tennis Concierge supports the service department by performing complex racquet stringing and customizations. They are also fully trained in sales and register operations to assist athletes visiting the House of Sport. Product Knowledge: - Demonstrates an in-depth understanding of brand offerings and competitive products. - Translates / aligns product technology to the athlete’s needs and preferences, cont...