Imports Customer Service Representative

Job description

Description Grow Your Career with a Global Leader in Logistics At Priority Worldwide , we don’t just move freight — we move people forward. We’re a global logistics company that values innovation, teamwork, and helping our employees grow their careers from day one. We’re looking for an Import Customer Service Representative who is eager to learn the world of international logistics and provide exceptional service to our import clients. This role is ideal for someone who thrives in a fast-paced environment, loves staying organized, and wants to build a lasting career in global trade. You’ll be supported by an experienced operations team, gain hands-on experience with international shipments, and have access to continuous training and mentorship. Many of our leaders started in roles just like this — and grew with us. Requirements: What You’ll Do: - Deliver proactive, high-touch customer service to import clients, ensuring every shipment receives the Ultimate Customer Experience . - Track and trace import shipments from arrival to delivery, providing accurate updates and resolving any service issues promptly. - Manage and organize shared email inboxes, ensuring clear communication and...