IT Tech Support Specialist

Job description

Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States. With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses. _________________________________________________________ About the Role: We’re looking for a customer-focused IT Technical Support Specialist to deliver exceptional support to Uniti’s internal teams. In this role, you’ll be on the front lines of the employee technology experience, helping ensure users stay connected, productive, and supported. You’ll troubleshoot and resolve a wide range of hardware, software, and network issues, while also managing software installation, configuration, connectivity, and removal. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving complex technical problems, and takes pride in providing outstanding customer service. As a highly visible, customer-facing team member, you’ll combine technical expertise with professionalism and strong communication skills to create a...