Specialist, Global Gaming Learning and Development

Job description

The Learning and Development Specialist is a strategic partner in cultivating a dynamic culture of continuous improvement, active listening, and lifelong learning across the organization. This role is integral to enhancing employee engagement, operational excellence, and talent development by delivering impactful learning experiences tailored to both shipboard and shoreside teams. The Specialist will work cross-functionally with Operations, Accounting, Marketing, and Brand teams to ensure training initiatives are aligned with business objectives and support the overall mission of providing exceptional guest experiences and fostering employee growth. Essential Functions: Shipboard Team Support: Collaborate with Operations, Accounting, and Marketing departments to conduct needs assessments and identify skill gaps and training requirements. Design, implement, and facilitate training programs using available learning systems, ensuring accessibility and relevance for shipboard employees. Partner with Brand teams to evaluate and integrate brand-owned learning systems and materials into shipboard training strategies. Customize and leverage brand resources to enhance the learning experienc...