Forecasting and Planning Analyst

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Forecasting and Planning team drives strategic planning across multiple markets to enhance customer service, improve profitability, and strengthen Amex GBT's competitive position. We are seeking experienced Call Center Forecasters and/or Planners to join our global team and support our innovative enterprise forecasting system. In this role, you will manage long-term and short-term forecasting, planning, and review coordination across a diverse portfolio of accounts, combining strong analytical skills with excellent communication abilities while collaborating with global business partners. What You’ll Do on a Typical Day - Develop and maintain strong relationships with internal business partners, facilitate portfolio discussions, and lead strategic planning sessions - Generate short-term and long-term forecasts (4 weeks to 18 months) using econometric data, seasonality adjustments, and historical business inte...