Member Support Specialist Townsville

Job description

Job Title: Member Support Specialist Townsville Job Description: Ready to step out of retail or hospitality and into a stable, long‑term corporate role? If you’re looking for consistent hours, a permanent position and a clear career pathway, this could be the opportunity for you. We’re growing our Australian Super team and are looking for people with strong customer service skills who are ready to transition into financial services. You don’t need call centre or superannuation experience — if you’ve taken orders, handled complaints, or turned a bad customer experience into a good one — you know more than you think. We’re looking for people exactly like you! Ongoing start dates. Why This Is a Great Role: Permanent, full‑time role with stable 38‑hour weeks Monday to Friday roster between 7:00am–8:00pm — no late nights or weekend shifts Paid, structured training so you can confidently step into a new industry $28.12 per hour + 12% super + performance incentives Located right here in Townsville, 7 Tomlins Street. Professional, supportive environment with ongoing development Exposure to compliance, privacy and regulated environments Team culture focused on wellbeing, collaboration and g...