Oncology Patient Scheduler 2 (Remote)

Job description

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet . The University of Miami/UHealth has an exciting opportunity for a Full-time, Remote, Patient Scheduler 2. The Patient Scheduler 2 delivers exceptional customer service by communicating with patients over the phone to provide necessary information and is responsible for requesting information related to coordination and scheduling of diagnostic therapy and other procedures/treatments for UHealth. The incumbent interacts directly with referring physicians, radiologists, technologists, as well as patients to guarantee smooth coordination of procedures and exams. CORE JOB FUCNTIONS: Schedules all types of complex treatments with attention to detail. Delivers exceptional customer service by answering incoming phone calls or contacting patients by phone to determine proper treatment times. Obtains and verifies necessary demographic and insurance information. Screens and verifies information for ensure accuracy when schedu...