Officer, Training and Assessment

Job description

Role Purpose: About this opportunity: We are looking for an experienced Training and Assessment Officer to deliver Passenger Experience training packages, including Authorised Officer and CSE inductions, development days and other passenger experience training and assessment requirements. Reporting to the Advisor, Development, Passenger Experience, a typical week in this role involves: - Providing quality training and assessment to ensure that employees develop and maintain required competencies and knowledge according to role requirements - Provide information, reporting and advice on operational issues, to assist in the development of effective training packages that ensure the transfer of technical skills and competencies to employees - Assist with the evaluation/audit of training and assessment services to ensure compliance, best practice training and adult learning principles, training policies and procedures, and industry standards, and relevant legislation and regulations. - Assist with the development and maintenance of training materials and manuals, ensuring compliance with endorsed standards - Maintain Training and Assessment documentation, in accordance with appropriate...