Shift Leader

Job description

ROLE DESCRIPTION SUMMARY: To serve as a restaurant leader and ensure that team members on shift are provided with the proper coaching, training and development necessary to provide outstanding customer experience. JOB DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING: "clock-out", and call RGM at a specific time. Cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawers - Supervising team members during assigned shifts to ensure effective restaurant operation. - Monitor and ensure prompt, friendly and courteous customer service. - Monitor and ensure ail menu products are prepared and served according to standard procedures - Ensure that assigned job assignments are carded out by team members. - Assist team members as necessary to prepare quality products, provide exceptional service, arid cleanliness standards, as documented In the Operations Standards Manual. - Provide feedback to [employees and promote teamwork. - Demonstrate proper procedures for learn members to follow. - Ensure compliance of all Falcon/ Midwest policies and procedures. - Ensure all safety and security...