Sales Manager

Job description

Manages the sales effort of the hotel, meeting space, and casino. Responsible for developing new accounts, maintaining existing accounts; and for oversight of catered events. Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned. Must possess excellent communication skills, particularly those skills needed to sell, negotiate but also resolve complaints from dissatisfied and upset guests. - Responsible for identifying potential transient, contract, group, social, and other market segmentations to generate room-nights and increase meeting room and event center occupancy levels. - Responsible for preparing and submitting customized proposals. - Meets and negotiates with prospective meeting planners, travel agents and community business leaders. - Attends trade shows to promote the over-all facility. - Originates and carries out sales campaigns. - Creates new ways and means of presenting information that will attract new business opportunities. - Demonstrates strong communication skills, both verbal and written. - Answers patron’s complaints and resolves problems. - Achieves departmental and individual...