AI Quality Assurance Intern
Cresta · Toronto, Ontario, CA
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.
Job description
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi , an early member of Open AI. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: We are seeking curious, detail-oriented students to join our AI Delivery team as AI Quality Assurance Interns . This is a hands-on role where you will evaluate the behavior, accuracy, and reliability of Cresta’s AI Agents and Agent Assist systems. Responsibilities: You will help ensure our AI systems act as intended, follow correct business logic, and...