Hospitality Events Coordinator

Job description

The Team: The Omnichannel Customer Development & Client Relations Management (CDRM) team is a retail-facing team focused on customer acquisition and retention through Analytics, CRM, After Sales, Client Services, and Experience. The focus of the team is to reach new and existing clients through the sales and service ceremony, bespoke services, smart analytics, and animations all to strengthen acquisition and customer loyalty. The multifaceted team works in tandem to drive traffic to stores and provide one-of-a-kind experiences. The Opportunity: As the Hospitality Events Coordinator, you will play a key role in elevating the client experience across the network by supporting all hospitality initiatives, gifting programs, and hospitality‑driven event moments. Based within the Client Events team, this role focuses primarily on hospitality operations – including gifting research, holiday treat rollouts, and ongoing support for store hospitality ambassadors – while also contributing to select Client Events projects that center on high‑touch hospitality moments. This position partners closely with the Director of Client Events, Senior Managers, store teams, and external vendors to ensure...