System Administrator II-1

Job description

The System Administrator II monitors system hardware, network, and infrastructure software performance, solve problems, and suggest improvements. This position typically also manages authorized access to system resources. Responsibilities and Duties: Provide advice and assistance to users to resolve basic queries and ensure the applications/website capabilities are well understood by the business. May manage a help-desk team. Prioritize own workflow and ensure work is completed to the required standards of productivity, quality, and timeliness; use performance management systems to improve personal performance. Research and suggest technical developments to improve the quality of the website/portal/software and supporting infrastructure to better meet users’ needs. Design and select storage, data center, network, and client/server environments to design solutions in line with industry best practice and provide a third-line point of escalation for appropriate global infrastructure solutions. Support implementation of required security measures, such as firewalls or message encryption, monitoring performance to notify security experts of any problems. Develop own capabilities by part...