Patient Service Rep II - Medical Groups

Job description

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated. Position Summary : Greets, instructs, directs, schedules, registers, and performs check-in duties for patients. Serves as a liaison between patients and medical support staff. Responsible for coordinating all after-visit activities including: collection, review and update of all practice-specific forms, communicating of payment policies regarding amounts due for current services and prior balances, collection of payments, assistance with scheduling follow-up appointments and procedures. Requirements: Education: - Perform registration, check-in, and check-out for patient visits - Schedule follow-up visits, including labs, imaging, and other diagnostic testing - Collect co-pays - Call patients for notification of schedule changes - Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers. - Exceptional customer...