Customer Success Manager

Job description

This role is at the front line of VTS’s growth engine. In this expanded version of a traditional SDR role, you’re cultivating relationships and ensuring long-term customer value. You will help identify and engage users of our Activate platform with the aim to increase their adoption of our product. Leveraging data-driven workflows and senior leadership strategies, you’ll generate pipeline at scale, test new go-to-market strategies, and provide critical insights back to the sales and marketing teams. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. ** What you can expect as a Customer Success Manager: At VTS, you’ll be joining a high-impact, lean team partnering in activating new revenue streams. You’ll: What makes you a great fit? This role demands a self-starter who is driven by goals and thrives in a complex, fast-paced environment. What VTS Values & How We Show It - Drive Strategic Customer Relationships : Form lasting relationships with both property teams and senior decision makers across the country. You will be instrumental in nurturing these connections from initial contact through engagement,...