Office Manager

Job description

Responsibilities: Liaise with the central facilities team (SSD) to manage space planning, seating assignments, office moves, renovations, and relocation or construction planning. Ensure consistent front desk and member service standards at NYC satellite sites, including front desk management, general intake assistance, and escalation. Serve as liaison with central IT and Facilities regarding infrastructure, telephony, conference room technology, and systems support. - Oversee daily office operations across multiple organizational sites in New York (Manhattan, Bronx, Brooklyn, Staten Island, White Plains, Hicksville) and provide operational support to regional offices in Massachusetts, Florida, Maryland/DC, and Upstate New York. - Manages a team of full-time, in-office Site Coordinators and serves as the primary liaison with internal departments (HR, IT, Facilities, Strategic Support, TEF Divisions, Leadership) and external stakeholders, including landlords, building management, vendors, and security. - Ensures operational readiness, efficient space utilization, regulatory compliance, and consistent front desk and member service operations in a fast-paced, compliance-driven environm...