Delivery District Leader

Job description

Overview Schedule: Tue-Sat/Starting time early in the morning. The Delivery District Leader is responsible for leading a team of frontline employees to deliver orders to key customers in a fast-paced direct store delivery environment. Responsibilities: - Manage a group of 30+ delivery drivers (CDL-Commercial Driver s License certified) - Answer Field customer calls regarding deliveries and ensure 100% customer service - Ensure store delivery time windows are met daily - Work proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force - Coach, lead and develop drivers to support the sales organization and improve daily productivity via gate-to-gate route rides twice a week, minimum - Maintain process improvement to further enhance productivity of deliveries - Ensure compliance of Department of Transportation and PBC safety standards - Conduct team meetings and safety training to ensure that preventive measures are enforced - Demonstrate strong oral, written, and interpersonal skills - Possess strong organizational and prioritizing skills - Have a highly developed sense of urgency - Demonstrated results in improving busines...